We pride ourselves on the fact that for over 60 years, we’ve built a reputation from word of mouth regarding our exceptional customer service.
Feedback from our customers is essential in helping us maintain the highest level of quality service that we can provide. Call or email us and we will gladly give your plumber a pat on the back.
Below is just a small sample of what our customers are saying:
I had a floor drain clogged and they were available same day to come and fix it. Wes did a great job and even helped move my washer back into place!
Respond quickly, great customer service at each level and do a great job of communicating back to the customer what the issue is.
The serviceman was friendly and knew his job well. We were glad to see him again.
There will never be another company that I will call for my plumbing needs. Due to my crazy schedule, I am able to rely on them coming out within the same day most often! The work they do is FANTASTIC & the staff are always nice. I also appreciate that they come out to see the situation before giving me a guess of price on the phone. Found that calling around for quotes is most often used for the old “switch & bait” and can count on them for complete honesty. Wonderful company!! Thank you Rapid Rooter Plumbing for being one of the few honest, reliable companies out there today.
Jason was really nice and went above and beyond. I’m very appreciative.
Tim and Jason both went above and beyond. Very professional, big gold star!
– The Hoffmans
Kyle was very good and knowledgeable. I appreciate his help!
Tim is very professional, clean and nice. Great company with fast service.
Nick was very professional, quick and did a wonderful job. Great guy!
Tim did a great job. He was very kind, polite, helpful and did a thorough job. I liked how he kept us informed on what was happening.
– Mrs. Sanford
Josh did a wonderful job. I’m very thankful!
Wes was a joy to work with and I especially appreciated how quickly he called the insurance company for me!
Tim is very knowledgeable. Such a smart guy and polite too. Thank you!
– Roy & Teresa
Best customer service I’ve ever received. I’m beyond happy and will call only Kevin at Rapid Plumbing from now on!
I’m telling you there is no one like Tim. He is so good, kind, inventive and really solved some problems for me. I hope you can find more good folks like him! Thank you very much.
Kevin was awesome! He did a wonderful job.
Tim is a wonderful person and I was very pleased with his service.